Communicator contacts not updating


13-Jul-2017 03:48

For example, if the contact is in a meeting and you have urgent business to discuss, you can send her an instant message.

Top of Page This contact may be available, but his or her computer has been idle for more than the idle time period setting—five minutes by default.

Simply click the “Kill Programs” button on the toolbar and your Microsoft Outlook and Shoretel Communicator should close and you will get a message in the status box to tell you that it has been successful. Again this will run the fix on your machine and display the outcome on the status box.

If something has gone wrong, the message in the status box will explain what has gone wrong and you should report it back here using the Disqus comments system at the bottom of this page If successful then you should get a status box message telling you that the fix has applied and you should now restart your computer.

To ensure that this works fully, you should run the program when logged in with the effected users profile and this user should also have local administrator rights. When you have started the program, you should ensure that you have closed Microsoft Outlook and Shoretel Communicator.

Included in the program is a “Kill Programs” button which will do this for you, but will not save any work, so always best to do this yourself, but the functionality is there in the program if you wish to use it.

Some presence attributes that you can set include your presence status, your location, your personal note, and your mobile phone number.

Options Presence information provides context for a contact and helps you to decide the best way to communicate with the contact.

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Office Communicator provides a full set of person presence attributes that you can customize and make available to other contacts to help them communicate with you.This FAQ contains basic information you need to understand presence, how it works, and how you can use it to your advantage to contact others, allow others to contact you, and to control interruptions so you are more productive.A person's presence is determined by a collection of attributes that describe the person's status, activity, location, willingness to communicate, and contact information.The legacy and full delta files are only downloaded when a new file is downloaded to the workstation.

You have to manually delete the file from the end-user in question so that they can download the Full and Legacy files, at which point it gets reflected to everyone.If you are a user of Shoretel Communicator, you will know that you have should have the ability to import your personal contacts, Share Point list contacts or shared mailbox contacts into your Shoretel Communicator from Microsoft Outlook.



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